Shipping & Delivery

The Philosophy

Each piece in our collection is handled with the same intention as its creation, ensure it arrives in pristine condition.

The Logistics

We utilize secure, insured premium carriers to manage the transit of your appliances, ensuring they are handled with expert care from our studio to your kitchen.

Delivery & Support

You will receive tracking details as soon as your curated piece is prepared for shipment. For specialized white-glove delivery inquiries. Please contact us at Info@modernheritage.studio.

Returns/ Exchanges

Our Mission

We stand behind the master-level craftsmanship of every piece we curate. If your experience does not meet the standards of Modern Heritage, we are committed to ensuring it is made right.

Personalized Support

Because each selection is handled with extreme care, we manage returns through a personalized process. Please reach out to us at Info@modernheritage.studio to discuss your specific needs.

Condition

Please notify us within 14 days of delivery if you have any concerns. We accept returns for items in their original, pristine condition.

A modern kitchen with navy blue cabinets, marble countertops, and a glass display case containing a layered cake. The countertop has baking tools and ingredients, including a dough scraper, whisks, and a digital thermometer.

Privacy

Our Commitment to Privacy

At Modern Heritage, we value your trust and are committed to protecting your personal information.

Data Collection

We collect only the information necessary to fulfill your orders, communicate regarding your luxury kitchen appointments, and provide a seamless shopping experience. This may include your name, shipping address, email, and payment details.

Data security

We implement industry-standard security measures to ensure your data remains protected. Your personal information is never shared, sold, or rented to third parties for marketing purposes without your explicit consent.

Your Rights

You may contact us at any time to request access to the information we hold about you or to request the deletion of your personal data.

Policy Updates

We may update this policy periodically to reflect changes in our service or legal requirements. We encourage you to review this page occasionally for updates.